Mafaz Global Solutions (MGS) provides comprehensive protection and assistance services for vulnerable migrants and people exposed to exploitation, abuse, and other protection risks across the Horn of Africa. Vulnerable migrants, including women, children, unaccompanied minors, elderly persons, persons with disabilities, and those with specific needs, face heightened risks during migration journeys, including physical and sexual violence, exploitation, detention, and denial of basic rights. Our services are designed to strengthen protection mechanisms, improve access to services, and ensure that vulnerable migrants receive the assistance and support they need. We work with governments, international organizations, civil society, communities, and migrants themselves to design and implement responses that are rights-based, survivor-centered, and locally owned. Our approach recognizes that protection requires coordinated action across communities, institutions, and borders, and that vulnerable migrants must be at the center of all interventions.
Protection Mechanism Strengthening Services
MGS works to strengthen protection mechanisms that safeguard vulnerable migrants from harm, exploitation, and abuse. Our services include support for the development and strengthening of national and local protection systems, technical assistance to government institutions and protection actors, capacity development for protection focal points, support for policy and legal frameworks that protect migrants, and establishment of protection networks and coordination mechanisms. We serve government institutions, protection actors, civil society organizations, and community-based organizations. Our work is grounded in international human rights standards and the principle that all migrants, regardless of status, are entitled to protection, dignity, and respect.
Referral Systems Development Services
MGS supports the development and strengthening of referral systems that connect vulnerable migrants to appropriate services and support. Our services include mapping of available services and service providers, development of referral pathways and protocols, training on referral procedures and case management, support for coordination among service providers, establishment of information-sharing mechanisms, and monitoring and follow-up of referrals. We serve government institutions, service providers, civil society organizations, and community-based organizations. Effective referral systems are essential to ensuring that vulnerable migrants receive timely and appropriate assistance, and that no individual falls through the gaps.
Access to Appropriate Services Services
MGS works to improve access to appropriate services for vulnerable migrants, including healthcare, psychosocial support, legal assistance, shelter, and other essential services. Our services include facilitating access to medical and mental health services, support for legal aid and access to justice, assistance with shelter and basic needs, psychosocial support and counseling, support for education and skills development, and assistance with documentation and administrative processes. We serve vulnerable migrants, including women, children, survivors of violence and exploitation, and other at-risk populations. Our approach is holistic, addressing the multiple and interconnected needs of vulnerable migrants.
Community-Based Support Services
MGS supports community-based approaches to protection that leverage local knowledge, resources, and networks to assist vulnerable migrants. Our services include establishment of community-based protection mechanisms, support for host community integration, engagement of community leaders and local institutions, support for peer support networks, community awareness and protection education, and community-based early warning systems. We serve communities hosting migrants, community leaders, local institutions, and community-based organizations. Community-based support is designed to be locally owned and responsive to context-specific needs, ensuring that interventions are relevant, credible, and sustainable.
Protection Awareness Services
MGS designs and implements protection awareness campaigns that inform migrants, communities, and stakeholders about protection risks, rights, and available services. Our services include awareness sessions and outreach campaigns, printed and visual awareness materials, radio and digital information platforms, peer-to-peer information networks, engagement with religious and community leaders, and awareness campaigns targeting at-risk populations. We serve vulnerable migrants, communities in migration-prone areas, youth, women, and other at-risk groups. All information is culturally appropriate, linguistically accessible, and tailored to the needs of different audiences.
Stakeholder Coordination Services
MGS facilitates coordination among stakeholders working on protection for vulnerable migrants in the Horn of Africa. We support information-sharing, joint planning, and collaborative action to ensure that protection responses are coherent, effective, and protection-focused. Our services include facilitation of coordination meetings and platforms, information-sharing and knowledge management, joint planning and programme alignment, support for referral pathways and service coordination, engagement with regional and international networks, cross-border coordination and cooperation, documentation of good practices and lessons learned, and support for national and regional strategies. We serve governments and institutions, UN agencies and international organizations, civil society and community-based organizations, and regional and international networks.
Research, Advocacy and Policy Support Services
MGS generates evidence on protection risks, trends, and needs of vulnerable migrants in the Horn of Africa. Our research informs programme design, policy development, and advocacy at local, national, and regional levels. We use qualitative and quantitative methods to produce timely, actionable evidence that supports decision-making and improves protection outcomes. Our services include research on protection risks and vulnerabilities, policy analysis and development support, legal and institutional assessments, evidence generation and dissemination, advocacy for policy reform, support for national and regional strategies, knowledge products and dissemination, and engagement with policymakers and stakeholders. We serve governments and policy makers, international organizations and donors, research institutions and universities, and civil society organizations.
Service Outcomes
Through our protection and assistance services, MGS aims to achieve improved access to protection services for vulnerable migrants, strengthened referral systems and coordination mechanisms, enhanced community-based support for vulnerable populations, increased awareness of protection rights and available services, strengthened protection mechanisms and systems, improved psychosocial well-being of vulnerable migrants, enhanced capacity of institutions and frontline actors to protect vulnerable migrants, and reduced vulnerability of migrants to exploitation and abuse. These outcomes are achieved through integrated, evidence-based, and protection-centered interventions that respond to the specific needs and realities of the Horn of Africa region.
Geographic Coverage
MGS delivers protection and assistance services across the Horn of Africa, with operations in Somalia, Ethiopia, Djibouti, and South Sudan. In Somalia, our focus includes protection mechanism strengthening, community-based support, and access to services. In Ethiopia, we focus on protection awareness, referral systems, and capacity development. In Djibouti, our services include transit migrant assistance, protection mechanisms, and coordination. In South Sudan, we focus on community-based protection, awareness, and capacity strengthening. This regional presence enables MGS to address protection challenges in a comprehensive and coordinated manner.
Why Choose MGS
Mafaz Global Solutions brings deep local expertise and knowledge of Horn of Africa migration and protection dynamics to every engagement. Our work is rights-based, grounded in a commitment to human rights, protection, and dignity for all migrants. We are evidence-driven, ensuring that research and data inform all interventions. We are partnership-oriented, working collaboratively with governments, UN agencies, NGOs, and communities. Our approach is protection-centered, with a focus on reducing vulnerability and preventing exploitation. We prioritize sustainable impact through capacity building for long-term change. We remain adaptive and responsive to rapidly changing protection dynamics across the region.
Contact Us
For inquiries about our protection and assistance for vulnerable migrants services, please contact Mafaz Global Solutions at info@mafazglobal.org or through our website at https://mafazglobal.org. We welcome partnerships and collaboration with governments, international organizations, donors, and communities committed to protecting vulnerable migrants and promoting safe and dignified migration in the Horn of Africa.
MAFAZ GLOBAL SOLUTIONS
Safer Journeys. Protected Lives.
Protecting People | Strengthening Systems | Building Resilient Communities